Program Coordinator, ESOL
Requisition #: 2017  -  1597
Posting Date: 8/31/2017
Location: Any Campus
Appointment Period:
Contracts for regular positions are renewable each June 30th after successful completion of probationary period.(Unless otherwise specified)

The purpose of this position is to provide direct supervision and management of the English for Speakers of Other Languages (ESOL) program.   The Coordinator is responsible, but not limited to, developing, planning, organizing and monitoring on- and off-campus programs.  The incumbent will be responsible for the orderly execution of the programs, to include supervision of instructors and students, student advisement and registration, recruitment and retention, curriculum and faculty development, and preparing program reports. This person reports to the Director of the English for Speakers of Other Languages (ESOL) program.

Essential Duties/Functions:

· Schedule classes to meet student needs and in coordination with the Director of ESOL and the Associate Dean of Adult Education. Meet with community partners and agencies to identify and plan off-campus class offerings. Plan teaching schedules and determine course offerings.

· Provide appropriate office hours for student admissions and advisement. Monitor student attendance, progress, and retention. Determine needs of individual students in the programs. Supervise and advise students regarding attendance, educational and occupational goals and individual plans for progress.

· Participate in community events to promote program and recruit students. Recruit students for program expansion.  Plan student retention methods in coordination with program instructors and the Director of ESOL. Work with staff from GTCC’s marketing department to design and revise marketing materials for use in recruitment activities.  

· Provide supervision and guidance to two full-time instructors, one full-time program assistant, 20 to 30 part-time instructors and two part-time program associates.   Organize and coordinate personnel and work schedules to provide coverage in classes, both on and off campus. Conduct classroom visitations, instructor observations, and class outline reviews to ensure the quality and effectiveness of instructional activities.  Ensure that Web Attendance is updated on a daily basis. Develop appropriate course outlines/syllabi. In conjunction with curriculum coordinator, select textbooks and secure necessary instructional materials and supplies.   

· Work with program assistant to prepare and verify accuracy of monthly payroll, to include student attendance records, accurate recording of instructor absences, etc.

· Stay abreast of policies and practices related to the various assessments used in Adult Education (CASAS, TABE, GED, HiSet, etc.) via trainings, periodicals, webinars, etc. to ensure that all students are pre and post-tested according to manufacturer’s guidelines and in compliance with state and federal guidelines. Participate in national, regional and state professional development initiatives to improve knowledge and skill base.

· Collaborate with assessment staff in planning, facilitating and providing coverage for weekly ESOL orientation classes. Ensure that orientation materials are current and that there is an adequate supply of materials to meet enrollment needs. 

· Convey information regarding policies and procedures to students, instructors and other stakeholders. 

· Demonstrate and model the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.

· Perform all duties of an instructor as needed. Perform additional duties as directed by supervisor.

Difficult Challenges

· Dealing with frequent interruptions

· Dealing with limited resources (fiscal, human, supplies, etc.)

· Managing student issues (behavior, health, emergencies)

· Managing personnel issues

· Managing community relationships and partnerships

· Managing multiple priorities

· Meeting sudden, unexpected deadlines


· Campus Police – weekly

· Campus Dean - monthly

· Continuing Education Registrar- monthly

· Human Resources – monthly

· Payroll – monthly

· Information Technology Services – weekly 

Educational & Certification Requirements:

Minimum requirements:  

-Bachelor’s degree from a regionally accredited post-secondary institution.

 Preferred requirements: 

-Master’s degree in Adult Education or Education from a regionally accredited post-secondary institution.

Knowledge, Skills, Abilities & Professional Experience:

Minimum requirements:

-3 years teaching experience in Adult Education and/or industry training.

-3 years supervisory/mentoring experience in Adult Education.

-Experience with curriculum design.

-Experience with current policies and procedures that govern Adult Education.

-Experience with second language acquisition.

-Proficiency in Microsoft Office Suite (i.e., Word, Excel and Powerpoint).

Preferred requirements: 

-Greater than 3 years of teaching experience in Adult Education and/or industry training.

-Greater than 3 years of supervisory/mentoring experience in Adult Education.

-Proficiency/fluency in a second language.

-Experience with assessment of student learning outcomes and program evaluation.

-Experience with distance learning and/or alternate instructional delivery systems.


The Coordinator shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy.  He/she shall have demonstrated personal and professional competence for the responsibilities assigned.  The Instructor must be able to:

1. Multi-task

2. Respect Diversity

3. Adapt to changing procedures, protocols or assignments.

4.  Create and maintain a learner centered environment 

5. Communicate effectively

6. Ability to effectively implement and apply technology solutions. 

Departmental/Job Specific Requirements:

· Experience in completing and reviewing course documentation, ie rosters, contracts, etc.

· Ability to work independently and balance multiple priorities.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: 

· Ethics

· Safety/Shooter on Campus

· Personal Information Protection Training (PIP)

· Anti-Discrimination/Harassment& Title IX

· Other training may be required as determined applicable. 

Working Conditions:

· Must be able to work a flexible schedule which will include some evenings and occasional weekends in order to accommodate public/student needs.

· Work requires mostly sitting with some walking or standing.

· Work requires carrying objects or loads of 20 pounds or less.

· Rare (less than 15%) exposure to hazardous chemicals, filth, fumes, adverse weather, or personal health and safety risks. 

**All GTCC job descriptions reflect duties and responsibilities of the particular job and are subject to change with limited notice.

Application Deadline:

  Open until an adequate pool of applicants is received
How to Apply:
A GTCC application must be submitted in order to be considered. Resumes will not be accepted in lieu of completing an application form. When applying for a position that requires a degree, copies of unofficial transcripts must be attached to a completed application.

*If your education credentials are from a country outside of the United States & if you are extended an offer of employment you will be required to submit a translation/evaluation of your transcript.

Application for Evaluation is available:
  1. By clicking the Login link at the bottom of the screen.
  Or, if you are logged in
  2. By clicking the Review & Submit Application button at the bottom of the screen.

As an Equal Opportunity Employer, GTCC is strongly committed to diversity & welcomes applications from all qualified candidates, particularly minorities and faculty under-represented in higher education. EOE

Applicants must be immediately eligible to work legally in the United Sates at the time of application. Guilford Technical Community College does not sponsor any VISAs.
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