Director of eLearning
Requisition #: 2017  -  1559
Posting Date: 9/20/2017
Location: Any Campus
Appointment Period:
Contracts for regular positions are renewable each June 30th after successful completion of probationary period.(Unless otherwise specified)

The Director of eLearning is responsible for providing overarching leadership to the design, quality development, delivery and assessment of courses offered in all distance delivery formats including fully online, hybrid (50% or more online), and webbed (less than 50% online). The Director will evaluate, assess and implement technology solutions to support instructional and support services for existing and emerging learning environments including developing metrics and tools to track student success and retention in online, hybrid, and webbed courses. In addition, the Director will collaborate with faculty and support staff to ensure best practices in the delivery of eLearning courses and programs. This position has some teaching requirements.

Essential Duties/Functions:

* Provide strategic, innovative leadership in the design, implementation and continuous improvement of eLearning courses and related programs and services. 

* Responsible for ensuring eLearning’s strategic alignment with GTCC’s mission, vision, and goals and facilitates the preparation of both short- and long-term unit plans. 

* Provides leadership to the development and review of GTCC’s online program and offerings.

* Lead the effort to analyze distance education performance data/metrics, set goals for appropriate performance on each metric, and develop a plan to reach those goals.

* Responsible for employee supervision and accountability, both direct and indirect reports, including recruitment, selection, orientation, scheduling, evaluation, coaching, rewards/recognition, and discipline.

* Develop and effectively manage eLearning’s budget.  Prepare, monitor, control, and ensure spending within the budget allocation.  Anticipate cost estimates for future needs.

* Facilitate the college-wide eLearning Committee.

* Work with faculty and staff in establishing documented policy and procedure for eLearning to be published in an eLearning handbook or manual.

* Plan and execute efforts to incorporate new and innovative technologies into e-Learning courses/programs.

* Develop and implement effective faculty certification programming and on-going professional development to ensure quality of instruction online.

* Develop and implement key performance measures that evaluate the quality and effectiveness of support services for online faculty and students, identify potential gaps in services and improve/increase utilization of services.

* Provide administrative leadership and management for the college’s course management system and online platforms and related applications in collaboration with Information Technology Services.

* Maintain currency with regard to emerging models of distance learning and regulatory compliance issues (e.g., ADA).

* Ensure compliance with regional accreditation standards related to distance learning.

* Ensure compliance with state authorization requirements (e.g., NC SARA).

* Lead the effort to assess and address student readiness for online learning with other stakeholders (e.g., faculty and Enrollment Management).

* Develop effective outreach and communication campaigns to increase student awareness and engagement in eLearning support services.

* Demonstrate and model the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.

* Participate in national, regional and state professional development initiatives to improve knowledge and skill base.

* Performs other duties as assigned.

Difficult Challenges

* Providing college-wide eLearning processes.

* Safeguarding that all online courses are ADA complaint.

* Ensuring all online courses are formatted in the template model format and the content is fully developed for the courses to be available.

* Possessing and maintaining strong technology skills using a variety of available software products.


* Works with a wide range of college supervisors and faculty.

* Works with Enrollment Management team and a range of IT constituencies at the college.

* Works with other eLearning Directors in North Carolina.

Educational & Certification Requirements:

Minimum Requirements

* Masters degree in educational technology and/or instructional design or related area from an accredited college or university.

Preferred Requirements

* Doctors degree in educational technology and/or instructional design or related area from an accredited college or university.

Knowledge, Skills, Abilities & Professional Experience:

Minimum Requirements

* Two (2) years post-secondary teaching experience in an online environment

* Three (3) years post-secondary administrative experience overseeing distance learning programs/services

* Experience using a wide range of eLearning technologies including a comprehensive learning management system.

* Experience managing large projects and teams in a complex environment

* Experience developing and managing budgets

* Experience with employee supervision

* Experience with state authorization regulations and compliance 

* Experience with quality standards/rubrics of distance education (e.g., Quality Matters) and assessment of online courses  

Preferred Requirements

* Experience with regional accreditation standards and processes related to distance learning

* Experience developing effective faculty and staff training

* Expertise in curriculum development, instructional design, and online pedagogies

* Experience in student recruitment for online programs

* Experience in managing multiple projects simultaneously


* Demonstrated ability to acquire, evaluate, organize, maintain, and communicate data

* Ability to provide and translate into words innovation and vision, as well as leadership, for the role and use of information, data, and research in planning and decision-making

* Strong positive interpersonal skills including the ability to work collaboratively, build effective working relationships, work effectively with executive leadership and faculty, be a team-oriented leader, and utilize critical thinking skills

* Proficiency with of MS Office to include Word, Excel, Outlook, and presentation software

* Possess excellent communication skills (verbal and written) including communication clarity and frequency, effective listening and providing feedback

* Utilize excellent time management, problem solving techniques, and use of professional judgment in a complex team environment

* Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively with faculty, staff, students, families and other customers from different backgrounds

Departmental/Job Specific Requirements:

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: 

· Ethics

· Safety/Shooter on Campus

· Personal Information Protection Training (PIP)

· Anti-Discrimination/Harassment& Title IX

· Other training may be required as determined applicable.

Working Conditions:

Must be able to work many hours at a computer in sometimes-stressful environment.

**All GTCC job descriptions reflect duties and responsibilities of the particular job and are subject to change with limited notice.

Application Deadline:

  Open until an adequate pool of applicants is received
How to Apply:
A GTCC application must be submitted in order to be considered. Resumes will not be accepted in lieu of completing an application form. When applying for a position that requires a degree, copies of unofficial transcripts must be attached to a completed application.

*If your education credentials are from a country outside of the United States & if you are extended an offer of employment you will be required to submit a translation/evaluation of your transcript.

Application for Evaluation is available:
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As an Equal Opportunity Employer, GTCC is strongly committed to diversity & welcomes applications from all qualified candidates, particularly minorities and faculty under-represented in higher education. EOE

Applicants must be immediately eligible to work legally in the United Sates at the time of application. Guilford Technical Community College does not sponsor any VISAs.
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